Professional
Full-time
Hanover

For TUI InfoTec GmbH we are seeking with immediate effect a: Office 365 Adoption Manager (m/f/d)

As an Office 365 Adoption Manager (m/f/d) you enable our business partners and users to make optimal use of our Office 365 environment. You recognize the challenges of our users and formulate them in Office 365 solutions that are solved either by the user or by the Office 365 Engineering Team. Specifically, this is what you will be doing:
  • Consult our business partners regarding the use of our services
  • Create targeted and innovative communications around our Office 365 Services
  • Analyse services with regard to customer satisfaction and technological challenges
  • Record requirements for new solutions in the Office 365 environment
  • Observe the market and analyse new technologies and trends with regard to service lifecycles and innovations
  • Develop and provide technical and organizational improvement measures for the control and administration of our services
  • Control and support 2nd and 3rd level support for the services provided, if necessary in cooperation with the providers/suppliers
  • Technical or business university degree, or a comparable qualification
  • Professional experience in a comparable working environment
  • Good knowledge of the Cloud MS Office 365 environment
  • Very good knowledge of German and English (spoken and written)
  • Strong communication personality with curiosity and enjoyment of innovations and new technologies (social media, collaboration, etc.)
  • Knowledge and interest to apply agile working methods
We encourage people with disabilities to apply.